Refund policy

Return, Cancellation & Refund Policy

At Batista’s LLC, we take pride in the quality of our products and carefully prepare each order for our customers.

Apparel & Merchandise — All Sales Final

All apparel and merchandise purchases are final sale. We do not accept returns or exchanges.

However, customers have 24 hours from the time an order is placed to submit a cancellation request if the wrong quantity, size, color, or item was accidentally ordered.

Cancellation requests must be received within the 24-hour period. Once the 24-hour cancellation window has passed, the order is considered final and cannot be canceled, changed, returned, or exchanged.

Seasoning — Final Sale

For food safety and quality reasons, all seasoning sales are final. Seasoning products cannot be returned or exchanged.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive an item different from what you ordered, please contact Batista’s LLC as soon as possible. We will review the issue and determine the appropriate resolution. Photos of the product and packaging may be required.

Please carefully review your items, quantities, sizes, colors, shipping information, and other order details before completing your purchase.

Batista’s LLC

Every Bite Hits Different. • Wear Different.